Frequently Asked Questions
What do we rent?
We have Class C’s, Class A, and Travel Trailers. Please call 716-249-0766 to see what model may suit your needs!
How much is your deposit to hold your dates?
All reservations require a non-refundable $400 deposit. This can be taken with cash, check or charge. Please call or text 716-249-0766 to see if your dates are available. Then we will choose the best vehicle for you and send an. invoice. You will be brought to a PayPal page to complete payment using a credit card or PayPal.
How much is your security deposit?
All reservations require a $1,000 security deposit BEFORE you pick up the RV. This is a hold on your credit card NOT a charge. The hold will be in place for 10 days. This security deposit is to ensure the RV returns to us clean and undamaged. The rental insurance you are provided has a $1,000 deductible. To complete your security deposit you would go to our Security Deposit page. You will be brought to a PayPal page to complete payment using a credit card or PayPal. Click here to complete your security Deposit.
How Old Must You be to Drive
Our insurance carrier MBA Insurance requires that a driver must have a valid Driver’s License and be at least 28 years of age at the time of rental pickup.
What do I do if I have trouble on the road?
MBA Insurance offers 24/7 roadside assistance at an additional charge or have proof of AAA RV Assistance. WNY RV requires anyone traveling over 120 miles to purchase the roadside assistance. WNY RV Rental LLC is responsible for maintenance related costs. Examples: of this may be a flat tire, rv overheating, engine trouble etc.
How much does it cost to use the generator?
We allow one hour per rental night of generator usage. There will be a $4.50 per hour charge based on the digital generator meter located on the panel above the fridge. We offer unlimited generator hour packages.
When is pick up and drop off?
Pick-ups are scheduled at 3:00 pm, and return is at 11am, unless otherwise specified. We need the time to make sure each unit is prepped and cleaned for the next customer, but are happy to try to be flexible when we can.
How many free miles are included with a rental?
We allow 125 free miles per day. That equals 875 for a week. We will give a bonus 125 set of miles for each 7 days you rent. You will be charged 45 cents per mile after the allotted miles have been exceeded or you can prepay a package of mileage at 30 cents instead.
Do you rent for longer than a week?
Yes, we prorate the weekly rate for the amount of days you’re looking for.
Do you rent for less than a week?
Yes we do, but the durations depend on the model requested. Please call 716-249-0766 to ask questions specifically for this.
How is insurance handled?
We provide you with MBA RV Renters Insurance while driving the motorhome. This covers the driver for up to one million dollars in liability. If you would like additional coverage, consult with your existing insurance provider and ask for a ‘Binder’ for the duration of your trip. Most drivers in NY are already covered. Some insurance companies require information from us to provide you with a rider policy for the duration of your rental.
Do I need a special license to drive a Motorhome?
Some class “A” and “B” motor homes depending on their weight do require a special license. Ours do not require any special licensing. If you are comfortable driving a truck or minivan you will be fine driving either Class C’s. The Class A needs a more experienced driver, but is still a regular license. If you are unsure if you will be able to drive the unit, schedule an appointment in advance to take a look at take it for a drive. We also welcome any renter who has provided a deposit to schedule time to drive the unit before your departure to become more familiar with the RV.
What appliances are included in the rental?
The kitchen has a fridge with freezer, microwave, three burner stove. In the kitchen we provide a toaster and a Keurig or coffee pot.
What chairs, tables and other camping accessories are included?
Upon request (for a fee) you may request fold-up chairs, table(s), popup tent, grill table, mini tables, grills etc.
Do I need to bring by own sheets, blankets or pillow cases?
You may bring what you prefer but we will provide fresh towels, sheets, blankets and pillow cases for each rental. Bathroom toiletries, garbage bags and cleaning supplies will also be provided.